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The Value of Training
With the fast pace of change in today and tomorrow’s business world, demands organisations to continuously acquire new knowledge through ongoing training, especially in these tough economic times. Organisations that recognise this will grow, advance, and achieve business success.
Soft Skills Training Courses will: |
- Provide better business results
- Improve productivity
- Increase competitive advantage
- Help to retain and attract quality employees
- Improve relations, loyalty and trust
- Reduce the level of counter-productive behaviour
- Improve job knowledge and skills
- Provide better customer service (internal/external)
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- Identify different and more efficient ways to achieve tasks
- Provide opportunity for self-improvement
- Improve job satisfaction
- Provide a chance to learn new things
- Result in greater ability to adapt to and cope with change
- Build confidence
- Increase flexibility and adaptability
- Improve motivation and attitudes
- Reduce stress
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Course Content and Duration
Our well researched and proven soft skills training courses focus on the core competencies of a subject that when implemented will result in providing the best impact and difference immediately and long-term to an individual and to their organisation.
Everything in our courses evolves from practical experiences in the workplace. The course content is not industry specific and therefore relates to any business in any industry. The learning points are explained in plain English and have practical application, which makes the information easy to apply into a business environment.
In each course we train in putting theory into practice via a plan of action through our 3-Stage Change Process. The 3 stages consist of; Preparation (pre-course), Theory (during the course) and Practice (post-course). This is supported with pre and post-course communication, which is provided to the participant and to their manager.
The courses have been design to be delivered either to a group (recommend up to 15 participants) over 4 hours or 1-on-1 over 2 hours.
Courses
Time Management |
This course is aimed at those who wish to achieve more effective and efficient work performance while still maintaining a controllable stress level. Work smarter and not harder; this will in turn help you to achieve a balance between personal and work life.
Course Learning Points: |
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- Balance Between Personal and Work Life
- Benefits of Time Management
- Common Time-wasters
- SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats)
- Pareto Principle, or the 80/20 Rule
(80% of your output/results are from 20% of your tasks)
- Goals and Objectives
- Prioritising Your Time
- Stages to Action a Task
- Time Management Tools
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Now Only NZ$598.00 for a limited time
NZ$2498.00 incl. GST - Free Postage
Order this Course Licence  |
Stress Control |
Aimed at those who find they are continuously or easily stressed. Do you feel nervous, tired, pressured? If so, maybe you are suffering from stress.
Course Learning Points: |
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- Definition of Stress
- Benefits of Stress Control
- Stress in the Future
- Types of Stress
- Life Demands Underload/Overload Scenario
- The Cause, Symptoms and Solutions of Stress
- Prioritising your Time
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NZ$2498.00 incl. GST - Free Postage
Order this Course Licence |
Strategic Planning |
Aimed at those who wish to gain a better understanding of Strategic Planning, and the benefits that it has for the growth and success of a business.
Course Learning Points: |
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- Definition of Strategic Planning
- Benefits of Strategic Planning
- Reasons Why Businesses Don’t Plan
- Stages of a Business Life Cycle
- SWOT Analysis
(Strengths, Weaknesses, Opportunities and Threats)
Internal
External
- The Purpose of a Business
Vision
Mission
Values
Goals
Objectives
Action plans
Culture
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NZ$2498.00 incl. GST - Free Postage
Order this Course Licence |
Customer Focus |
Aimed at those who have or will be having contact with internal and/or external customers and are looking to develop their Customer Focus skills and awareness.
Course Learning Points: |
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- Benefits of Customer Focus
- Who Are Your Customers? (Internal and external customers)
- Identifying Your ‘End’ Customer
- Is Every Customer Equal?
- Pareto Principle, or the 80/20 Rule
(80% of your sales/profit are from 20% of your customers)
- Delivering on Your Company’s Promise
- The Experience and Expectation Level
- Consistency in Delivering Customer Service
- Customer Focus is in Everything that You Do
- Receiving Customer Feedback
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Now Only NZ$598.00 for a limited time
NZ$2498.00 incl. GST - Free Postage
Order this Course Licence |
Conflict Resolution |
Aimed at those who wish to be able to identify and then resolve or minimise conflict so as to create better teamwork, confidence and productivity by developing and understanding relationships.
Course Learning Points: |
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- Definition of Conflict
- Benefits of Conflict Resolution
- Where Can Conflict Exist?
- Identifying Signs of Conflict
- Levels of Conflict
- Relationship Building
- Strategies for Dealing with Conflict
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NZ$2498.00 incl. GST - Free Postage
Order this Course Licence |
Staff Rostering |
Aimed at those who manage the rostering of staff and who wish to understand the theory behind rostering, so as to be able to achieve better profits and efficiencies from their rosters.
Course Learning Points: |
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- Definition of Staff Rostering
- Benefits of Good Staff Rostering
- The Two Elements of Rosters
- The People Factor
- Types of Rosters
- Multi-tasked Staff
- Monitoring Actual versus Budget
- The 10% Buffer Rule
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NZ$2498.00 incl. GST - Free Postage
Order this Course Licence |
Future and Tailor-made Course Development
Down to Basics Training is committed to adding value to our customer’s business by meeting their training needs. To achieve this we will continue to develop and introduce new courses to our product range, and will offer over 25 soft skills training courses.
We would therefore appreciate your feedback with regards to the course subjects that your business requires to meet your training needs. This information will ensure that we then develop and deliver the correct courses that you our customer are wanting.
If required, we are also able to develop tailor-made courses to meet specific individual business needs. For further information please contact us.
Special Offers |
New Customer Bonus Offer
New customers purchasing a Course Licence will receive our ‘Train the Facilitator Workbook and Training Templates’ CD-rom valued at $498 absolutely free!
This is a useful and handy resource tool for facilitators of all levels of experience. |
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Free Demo Trial
Request a
Course Licence
DEMO TRIAL
and receive this eBook
valued at $19.90
for FREE!
Author:
Garth Castle
founder of
Down to Basics Training
About the book |
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